Adam Folsom discusses how his tire business has responded to the COVID-19 crisis and what he’s offered customers to protect their health and that of his employees.
WELL. GOOD MORNING. I'M LAURIESIGILLITO WITH FASTSIGNS AND THE LOCAL NEWS NETWORK HERE IN MONTEZUMACOUNTY. AND WE'RE MEETING, SPEAKING TODAY AS PART OF OUR DOING YOURPART SERIES WITH ADAM FOLSOM WHO IS GENERAL MANAGER FOR BIG O TIRESIN CORTEZ. SO ADAM, TELL ME WHAT'S GOING ON IN YOUR BUSINESS THESEDAYS.
OKAY, GOOD MORNING LAURIE. THANK YOU VERY MUCH. IT'SACTUALLY BEEN PRETTY BUSY. IT'S BEEN A PRODUCTIVE SEASON FOR US.WE'VE BEEN FORTUNATE THAT WE HAVEN'T, I'VE SEEN A LOT OF THE FALLOFF. A LOT OF THE BUSINESSES IN OUR COMMUNITY HAVE, SO, DEFINITELYFEEL VERY FORTUNATE ABOUT THAT. AS FAR AS NEW THINGS, OBVIOUSLYINTERACTIONS WITH CUSTOMERS ARE VERY DIFFERENT AS FAR AS WHAT WE'REDOING TO PROTECT OURSELVES, PROTECT OUR CUSTOMERS. ANYTHING FROMCONTACTLESS DELIVERY TO MAKING APPOINTMENTS. WE'VE ACTIVATED ONLINEAPPOINTMENTS NOW SO THAT WE CAN FACILITATE OUR CUSTOMERS VIA THEINTERNET. SO YEAH, A LOT OF GOOD POSITIVE CHANGES IN LIGHT OF THENEGATIVE SITUATIONS.
WELL, YOU KNOW WHAT? IT'S AWESOME TOHEAR THAT YOUR BUSINESS HAS NOT BEEN . . . WE NEED BUSINESSES THATHAVE REMAINED CONSISTENT. SO THAT IS AWESOME. WHAT ARE YOU SEEINGHAPPENING, MAYBE ANY NEW TRENDS? WHAT ARE PEOPLE GETTING READY FOR,RECOMMENDED FOR THE SUMMER SEASON?
YOU KNOW, RIGHT NOW ITSEEMS TO BE A LOT OF PEOPLE ARE GETTING READY TO GET OUT AND ENJOYTHE SUMMER. OBVIOUSLY EVERYBODY'S READY TO DO THAT AT THIS POINT. SOWE'VE BEEN SERVICING A LOT OF TRAILERS, RECREATIONAL TYPE OFEQUIPMENT, AND EVEN THE FARMERS. THEY'RE GEARING UP TO HOPEFULLY HAVEA PRODUCTIVE SEASON ON THEIR FIELDS AND BE ABLE TO GET WHAT THEY NEEDTO DO THIS SUMMER TO GET THROUGH THIS TIME. SO.
WELL, IT'SOBVIOUS YOU'RE A CRITICAL BUSINESS, SO THANK YOU FOR STAYING INTHERE, MAKING IT ALL HAPPEN DURING THIS PERIOD OF TIME. IS THEREANYTHING YOU WOULD LIKE TO SHARE WITH OUR VIEWERS WHO ARE YOURCUSTOMERS AS WELL AND THE MONTEZUMA AREA?
WELL, FIRST OFF,I'D LIKE TO THANK ALL OF OUR CUSTOMERS FOR ALLOWING US TO MEET THEIRNEEDS AND LETTING US PROVIDE FOR THEM, AS MUCH AS THEY PROVIDE FORUS, CAUSE WE WOULDN'T BE HERE IF IT WASN'T FOR THEM. AND WE'DDEFINITELY APPRECIATE THAT. I GUESS THE SECOND THING TO THAT IS,GRADUATION'S ON EVERYONE'S MINDS RIGHT NOW. SO I WOULD LIKE TOCONGRATULATE 2020, BECAUSE THEY'VE EARNED IT. YEAH. HEARTBEAT. OKAY.
YEAH. GOOD POINT. WELL, THANK YOU ADAM. I REALLY APPRECIATEYOUR TIME AND YOU STAY KEEPING EVERYBODY'S TIRES SAFE OUT THERE AND,I JUST WANT TO THANK OUR VIEWERS AND WE'LL TALK TO YOU AGAIN WITH OURNEXT DOING YOUR PART SERIES.
OKAY. SOUND AND THANK YOULAURIE.
